Nways Manager for Windows NT Installation Guide

System Preparation

This chapter guides you through the preliminary tasks necessary to verify that your system meets the minimum requirements and is prepared for the installation of Nways Manager for Windows NT Version 2.1.

Creating an Administrative User

In order to create a user with Administrator privileges:

1. From the Windows NT desktop, click Start -> Programs -> Administrative Tools -> User Manager.
2. Select the User menu from the menu bar.
3. Select New User.
4. Enter a username, password, and password confirmation.

   If you will be using the DB2 Database, then you must follow this criteria for your username:

   • It must begin with A-Z, @, #, or $ characters.
   • It must be 1-8 characters in length.
   • It cannot be the following: ADMINS, GUESTS, LOCAL, PUBLIC, or USERS.
   • It cannot begin with the following character combinations: IBM, SQL, or SYS.
   • It cannot include accented characters.

   Windows NT is not case sensitive.

5. Check the appropriate password option.
6. Click Groups.
7. Select Administrators in the list box.
8. Click Add to add the username to the list.
9. Click OK twice to complete the process.

To enable a username to act as part of the operating system, follow these steps:

1. Click Start -> Programs -> Administrative Tools -> User Manager (if not open from the previous sequence).
2. Select the Policies menu.
3. Select User Rights.
4. Select the Show Advanced User Rights checkbox.
5. Select the Right drop-down menu button near the top of the dialog box.
6. Select Act as Part of the Operating System from the list.
7. Click Add.
8. Click Show Users.
9. Select the username to add from the list of names. Click Search if you do not see the name.
10. Click Add.
11. Click OK twice.
12. Close the User Manager window by clicking the X in the upper-right corner.

At this time, you must log out of Windows NT, and log back in as the username that you have just created.

Verifying Requirements

This section contains instructions explaining how to verify that your system has the required hardware and software needed to install and use Nways Manager. When you start the installation of Nways Manager, the installation program will automatically recheck your system requirements and indicate the areas which may need attention. The procedures for obtaining some of the possible missing components can be found in this section.

System

From the desktop, select Start -> Programs -> Administrative Tools -> Windows NT Diagnostics.

Operating System

1. To verify that your operating system is compatible, select the Version tab.
2. Verify that you have Windows NT Version 4.0 and Service Pack 4 or higher (Tivoli NetView IT Director Edition Version 5.1 users will need Service Pack 5).

Processor

1. Click the System tab.
2. Verify that your processor is a minimum of a Pentium II, 300 MHz or AMD K-29.

Display

1. Select the Display tab.
2. Verify that the numbers displayed on the Setting: line are 1024x768x256 or higher resolution.

CD-ROM

1. Select the Drives tab.
2. Verify that there is a CD-ROM drive listed and note the letter assigned to the drive.

Free Disk Space

1. While you still have the Drives tab selected, Click on the "+" next to the Local hard drives listing.
2. Double click on the letter of the hard drive on which you will install Nways Manager.
3. Select the File System tab to determine what type of file partition system your unit uses.
4. Select the General tab to view the amount of free disk space.
5. Verify in the Disk Space section that at least:
   • 405 MB (424,673,280 bytes) are available if you are using a New Technology File System (NTFS) disk partition

     or

   • 2 GB (2,147,483,648 bytes) are available when you are using a File Allocation Table (FAT) partition
6. Click OK to close the c:\Properties dialog, where c is the drive in which you will be installing Nways Manager.

RAM

1. Select the Memory tab.
2. Verify in the Physical Memory section that at least 256 MB (384 MB is recommended) is the minimum RAM space available.

Paging Space

1. Verify the Paging Space, also found when the Memory tab is selected.
2. In the Pagefile Space section, there should be a minimum of 200 MB of Total Paging space.

Click OK to close the Windows NT Diagnostics Window.

Web Browser

1. Open the browser application that you would like to use with Nways Manager.
2. Click on the Help menu and select the About... item.
3. Verify that the browser is either Navigator 4.05 or higher, or Internet Explorer 4.0 or higher.
4. Close the browser window.

DB2 and FixPak 10

To verify that DB2 and the required FixPak 10 are properly installed on your system:

1. Select Start -> Programs -> MS-DOS Prompt.
2. Type regedit, and the Registry Editor window will open.
3. Expand HKEY_LOCAL_MACHINE -> SOFTWARE -> IBM -> DB2 -> DB2 Universal Database Enterprise Edition. If DB2 is not listed, then it is not installed.
4. Click on the Current Version folder.
5. Verify the following lines in the right panel:

   Version 0x00000005 (5)

   Release 0x00000002 (2)

   Modification 0x00000000 (0)

   Service Level WR21119

   If the Service Level does not match, then FixPak 10 is not installed.

6. Close the Registry Editor window.

If DB2, or the required FixPak 10 is not installed, then you will need to install it when you reach the proper step in this document. The automatic installation feature of FixPak 10 takes place at step 14. The download method of installing FixPak 10 should be performed during step 7. The automatic installation instructions can be found in "Installing DB2 FixPak 10 (Automatic)", while the download method is explained in Installing DB2 Universal Database Enterprise Edition Version 5.2.

IP Address

Due to the differences in Tivoli NetView IT Director Edition Version 5.1 or higher and HP OpenView Network Node Manager 5.02 or higher platforms, there are two sections. Read the section which applies to the platform you have installed or are planning to install and use with Nways Manager.

Tivoli NetView IT Director Edition Version 5.1 Users

Tivoli NetView IT Director Edition Version 5.1 does not currently support Dynamic Host Configuration Protocol (DHCP). DHCP enables you to obtain a temporary IP address from a DHCP server when you connect. This means you are required to obtain a fixed IP address prior to continuing with the installation. If you are not sure if you have a fixed IP address, follow these steps:

1. Click Start -> Settings -> Control Panel.
2. Double click the Network icon on the desktop.
3. Select the Protocols tab.
4. Select TCP/IP Protocol from the list.
5. Click Properties.
6. Verify that the Specify an IP address radio button is selected and all IP information is filled in. The Obtain an IP address from a DHCP server radio button should not be selected.

HP OpenView Network Node Manager 5.02 or Higher Users

HP OpenView Network Node Manager 5.02 or higher supports either static IP addresses, or Dynamic Host Configuration Prototol (DHCP) addresses. A static IP address is assigned to your device exclusively, and is the same every time you connect with that device. DHCP enables you to obtain an IP address from a DHCP server when you connect, and it does not remain constant. To determine if you have a fixed IP address, follow these steps:

1. Click Start -> Setting -> Control Panel.
2. Double click the Network icon on the desktop.
3. Select the Protocols tab.
4. Select TCP/IP Protocol from the list.
5. Click Properties.
6. Verify that the Specify an IP address radio button is selected and all IP information is filled in. The Obtain an IP address from a DHCP server radio button should not be selected.

If the settings above indicate that you have a static IP address and you will be installing DB2 to use as your database for Nways Manager Version 2.1, continue with "DB2 and FixPak 10". The remainder of this section explains important configuration information if you will be using DHCP with HP OpenView Network Node Manager.

Java communications uses the IP host name and not the IP address, therefore both the client and server need the correct host names to which they are communicating. If the client is assigned an IP address dynamically, then you need to ensure that this IP address is associated with the client's IP host name. This process works correctly with HP OpenView Network Node Manager 5.02 or higher using Dynamic Host Configuration Protocol (DHCP).

If your client uses the PPP protocol to connect to the server, then the client will be dynamically assigned both an IP address and an IP host name. In this situation, Windows NT clients do not provide the correct IP host name to the Java applications running in the client. Hence, the Java-based applications will not provide the correct IP host name to the server, and the server will be unable to send asynchronous (unsolicited) events to the client. To correct this problem, change the IP host name on the client to the value "localhost" for the PPP connection's TCP/IP protocol. The Java code in the Windows NT client will then provide the server with the correct (dynamically assigned) IP host name.

To change your host's name to "localhost" for the TCP/IP protocol, perform the following steps:

1. Select the Network Neighborhood icon on your desktop and click with the right mouse button.
2. In the popup menu that appears, select Properties at the bottom of the list.
3. Select the Protocols tab that appears at the top of the dialog.
4. Select the TCP/IP protocol in the list that is displayed, and click on the Properties... button at the bottom of the list.
5. Click on the DNS tab at the top of the next dialog that appears.
6. In the text entry field labeled "Host:," enter "localhost" (without quotes, all lowercase, with no spaces) as the new name of your machine.
7. Click on the OK button at the bottom of the two dialogs, and reboot the machine when instructed to do so.

Note that changing your host name in this manner will not modify the name of the computer in the Identification section of the Network Neighborhood properties, and will not change the name of the computer across dedicated LAN connections.

Important

These items pertain to steps 3 through 5. Versions 2 and earlier of the IBM AntiVirus for Windows NT application are incompatible with this installation program. These versions of IBM AntiVirus must be uninstalled before installing Nways Manager. After installation completes, you can reinstall IBM AntiVirus and activate it. Deactivating these versions of IBM AntiVirus is not sufficient; you must uninstall them. If you do not remove IBM AntiVirus, the installation program does not create any product icons or folders in the Windows NT Start Menu. Shut down all Windows NT applications before installing Nways Manager. If any application is running that uses the contents or the existence of any file that is used during the install process, the installation may fail. If you experience problems when the installation attempts to create product icons, ensure that you do not have any antivirus applications installed. Any previous versions of Nways Workgroup Manager or Nways Manager for Windows must be uninstalled at this time according to the instructions provided in that application's documentation.

SNMP and Service Pack 4 or Higher

If these services are not currently installed on your system, continue preparing your system by following the instructions to install them.

Installing SNMP Services

To install SNMP Services, follow this procedure:

1. Select Start -> Settings -> Control Panel.
2. Double click on the Network icon.
3. Select the Services tab.
4. Click Add.
5. Select SNMP Service.
6. Insert the Windows NT CD. Stop the process that automatically starts if autorun is enabled.
7. Click OK.
8. Type e:\i386\ in the edit field, where e is your CD drive.
9. Click Continue.
10. Enter any necessary information on the Agents, Traps, and Security tabs.
11. Click OK.
12. Click Close.
13. Remove the CD from the drive.
14. Click Yes to restart.

Installing Windows Service Pack 4 or Higher

If you will be using Tivoli NetView IT Director Edition Version 5.1 as your platform, you will need a minimum of Service Pack 5. Service Pack 4 (sufficient to run HP OpenView Network Node Manager 5.02 or higher) or higher is available either on your Windows NT CD, or as an executable file available for download at:

http://www.microsoft.com/windows/servicepacks

Once you have downloaded it, follow these steps to install it:

1. Launch the Service Pack executable file (example: filename.exe).
2. Click the check box labeled Accept License Agreement.
3. Click Install.
4. Click Yes.
5. Click Restart.
6. Click Yes or No (appears after computer has restarted).